Domestic courier companies and /or speed post only. Orders are shipped within 3-5 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Crystals Of Lumens is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 6-8 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on or crystalsoflumens@gmail.com

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Return policy 

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All crystal products are handmade and may differ from the image in terms of size, weight and color. Natural stones may come with minor scratches, inclusions or imperfections. These are not manufacturing defects.

 

Refund policy -

 

PLEASE MAKE A VIDEO WHILE OPENING YOUR PACKAGE TO CLAIM ANY DAMAGE OR MISSING ARTICLE.